@papayabastard as Ronin told you , you'd better join their IRC channel & ask them directly!
Server: irc.apollo.rip
Port: 6667 or +7000 for SSL
#APOLLO - Main channel for general chat. New users join this channel by default.
#help - Help & support.
#disabled - For disabled users seeking to be re-enabled.

Hope everything will be settled with you , best of luck..

TN