@ciganus, fixing the problem might prove a bit more difficult than someone would normally expect, because of the site's current status. This is what's been posted on the site's IRC in the past:

#BitSpyder is: BitSpyder - The Site is on "autopilot", owner has abondoned site and staff has (with good reason) stopped caring. There are NO invites here, and you CAN'T recover your password and/or account.

I hope the problems have been fixed and you can easily get your issue sorted out.

Server: irc.bitspyder.net +7000 channels: #bitspyder, #help