Our clients know that instead of a needing a refund, they can first get a trial seedbox for 1 week.
the problem is with refunds that people misuse it and rent 2 weeks and demand refund and then signup again with false name and order again for 2 weeks.

No serious company gives refunds like that, and most of the providers you speak of on the other website, are not companies but resellers
we are 100% owned webhosting company