Quote Originally Posted by vesaire86 View Post
Warning : Provaider dont refund policy for seedbox.
If you are going to make a review, at least be honest about it.

5 minutes after your order we contacted you that you ordered a seedbox even when the webpage said that we suspended sales for the time being because we have a problem with the setupsystem.

Instead of placing you on a crowded server as you state, i personally placed you on a server with 4 other users that usually have a professional box. (you even asked us about it)

Besided that about the refund, you agreed to our terms of service, that states we do not refund on VPS and dedicated servers, which include seedboxes.
Instead we have trial seedboxes for a week, you could have chosen that instead.

It is the clients responsibility to find out about the refund policy at a company, before you purchase anything.

It is not fair after all the service we provided, to come complain here.

It is also not according to many other clients that commented on this article.

Also, you did not complain about slow speeds at all, you just asked howmany users there are on the server, and i stated 5 in total.


So to sum it up where the real problem lies:

1. You ordered a seedbox even when the website stated that we have suspended sales

2. You didnt ask anyone about a refund policy before you ordered,

3. You agreed to the T.o.S

4. You did not choose a trial seedbox for a week to test the product.


I know it may not be fair to bash clients, but we feel it is not fair either, to come bashing a company, after all the service we provided and placing you on a server with much less users then normal.

By the way, the server you are on is a VPS with 8GB RAM and 12 cores

the master server is an 2x Intel Xeon (2CPU's) with 32GB RAM and 16 cores on 1Gbps full duplex.

You cannot expect great uploadspeeds ALL the time when you have a shared box.

You tested the box less then 8 hours and then come complain here in public instead of asking us for assistence.


So i wish you goodluck at the other providers and a Merry X-mas