Note: The account took about one day to setup due to some temporary problems. They were short staffed the last week.

Just wanted to post that they advertise an Account setup of under 6 hours. At about the 7th hour I sent them a support ticket asking for them to setup my account. It is now hour 14 and no response to the ticket and my account is not setup. I checked the main site maybe 3 times over the last 14 hours and the LIVE support which is supposed to be available nearly all day, has always been offline. This is very disappointing.



I have been a former customer from about a year ago. They advertised something like 12-24 hour setup and it took 48 hours. Response to tickets for the first 4 days did not happen. It was a horrible experience for a person new to seedboxes. Now they did have good speeds and good pricing. So I'm giving them another try. They have claimed to have much more positive and active people behind the service, but so far I haven't seen anyone.