I will let these chat logs do the talking.

[17:42] ArthurBrazil: Hey if you guys arnt going to set up my account I would like a refund.
[17:42] mikeBHst: Hello,
[17:42] mikeBHst: Have you opened a support ticket?
[17:42] ArthurBrazil: yues
[17:42] ArthurBrazil: It has been 6 days seince I have paid
[17:44] mikeBHst: update your ticket with KM-312
[17:44] mikeBHst: that will get you priority support
[17:44] ArthurBrazil: I am really tired of tickets and all that, I don't want to anymore I would just like a refund.
[17:44] ArthurBrazil: apparantly you guys dont care enough about your customers to just get support right the first time.
[17:45] mikeBHst: It's a little hard when theres six of us, running eight businesses and getting over 1k new clients over the last two weeks.
[17:46] mikeBHst: We cannot refund because its against paypals TOS to refund a digital transaction as well.
[17:46] ArthurBrazil: Is that my fault?
[17:46] mikeBHst: All I can do is offer you a week of free credit
[17:46] ArthurBrazil: I was told my service would be setup yesterday.
[17:46] ArthurBrazil: and also told it would be setup three days before that
[17:47] mikeBHst: Whom told you that?
[17:47] ArthurBrazil: I was also told that "Oh he just has to check payment and you'll be good"
[17:47] mikeBHst: Please get names next time and I can report them to Mike for you.
[17:47] ArthurBrazil: What good does that do me?
[17:48] ArthurBrazil: Look either fix this tonight or I am calling my credit card company for a chargeback.
[17:50] mikeBHst: That will just cause a huge mess and get your paypal shut down sir :-/
[17:50] mikeBHst: Please just reply to the ticket with KM-312 and someone will get to you tonight.
[17:51] ArthurBrazil: I know paypals TOS I also know that they always favor the buyer. I also know that refunding a digital transaction is not part of their TOS.
[17:51] ArthurBrazil: Don't threaten me.
[17:51] mikeBHst: Yes it is, I work for paypal in my part time sir.
[17:51] ArthurBrazil: Good luck with your site or whatever I am posting a bad review on both TI sites, luckily I kept logs of both of these conversations. You are so fucking full of it.
[17:52] ArthurBrazil: Goodbye.
[17:53] mikeBHst: Good luck with that, KM-312 will get your ticket moved to the next in queue and you will be helped in that order. Torrent invites are also not deemed well upon in the torrent community. Feel free to post the logs, also if there not complete feel free to be prepared for slander cases.
[17:53] mikeBHst: Your the one who started the threatening.
[17:54] ArthurBrazil: Rofl.
[17:54] mikeBHst: Have a nice night Rofl the clown :-[