From site's staff on their Facebook page:

I am back and answering your messages as fast as I can, but there are several hundred so it is going to take me a while to get through them...please be patient. If you send a follow-up message you will automatically get sent to the back of the queue so I advise against it!
Again please don't forget your username in your message....if you do then it will take even longer to get you sorted (plus my hangover is of legendary proportions so I may not be very polite).