meggafast.com - RUDE and stole my money

Ok, so I had two small accounts on meggafast.com, 75gb, unlimited 1Gbit line. I was for me and one was for a friend. I only used it as it seemed to get good speeds with a public tracker I also use. I registed the 2nd account for my friend 8th June (this month). Today I got a txt from her saying she can't get into her seedbox, I went to check and it wouldn't let me in either. So I logged into the control panel and her seedbox had just disappeared.

I messaged live support and this is how it went down...
Only a few quid lost but the whole tone of the guy made me angry. Zero customer service skills obviously didn't wanna sort the problem out. Don't even bother with them, I'm guessing from the way he handled the issue he's about 15 years old.

Overall:
Speed: 9/10
Support: 0/10
Maturity: 0/10
Likelihood of your account disappearing after a 14 days of use: 9/10 :y:

@zachemya I remove the quote message. Never posting in public so many infos from paypal, emails, ips, usernames, passwords etc for your own safety :)

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Originally Posted by FiDeLiTo

@zachemya I remove the quote message. Never posting in public so many infos from paypal, emails, ips, usernames, passwords etc for your own safety :)

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All of that info was useless. No emails were included in the chat, username was just my friends name! Paypal transaction ID is useless to anyone but me, IP addresses were their public IPs, passwords were randomly generated and of no use now.

Thank you for deleting my only copy of that conversation :y:

EDIT: To people who missed my post basically they were sarcastic and implied I was lying that I had ever had the account. When I told them if I was gonna scam them I would have tried for a dedicated server, not a 75gb of shared hosting but that wouldn't be needed anyway as I already had 3 other dedi boxes elsewhere! They then got defensive and told me to relax, I told them I was relaxed and they were the ones being sarcastic. They then just said "ok good bye" and disconnected the chat.

Greatttttt. :y:

@zachemya This conversation wont offer anything here my lady :)

Your post is enough for people to understand many thinks about that company.

Also i whould suggest you picking some known seedboxes companies which are around for some years , this will save you time and money :)

Quote:

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Originally Posted by FiDeLiTo

@zachemya This conversation wont offer anything here my lady :)

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It was for others to see exactly how this "company" talks to their customers, I think people who are shopping for seedboxes would be interested to read.

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Originally Posted by FiDeLiTo

@zachemyaAlso i whould suggest you picking some known seedboxes companies which are around for some years , this will save you time and money :)

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I don't care about the £3 I lost - that's nothing. 1 seedbox was only used for public trackers and the other so a friend could easily download things (and search for torrents via the search function in rutorrent) so I don't have to do it for her anymore. Like I said I have 3 dedicated boxes turned into seedboxes(from non-seedbox companies - OVH, Tuvix & OneProvider) and I'm not a complete newbie. Yes, the price was cheap from this company but the space was small and the previous few months I had used them myself for public trackers all had been working fine - there were no warning signals.

So anyone out there who is using them I advise you to go elsewhere when your next billing month is up unless you want to be spoken to by an obvious teenager who thinks that their system couldn't possibly be wrong despite an extra paypal payment appearing a week after the previous payment and not being able to explain why that was not the payment for the missing seedbox account which dates matched.

Quote:

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Originally Posted by zachemya

It was for others to see exactly how this "company" talks to their customers, I think people who are shopping for seedboxes would be interested to read.

I don't care about the £3 I lost - that's nothing. 1 seedbox was only used for public trackers and the other so a friend could easily download things (and search for torrents via the search function in rutorrent) so I don't have to do it for her anymore. Like I said I have 3 dedicated boxes turned into seedboxes(from non-seedbox companies - OVH, Tuvix & OneProvider) and I'm not a complete newbie. Yes, the price was cheap from this company but the space was small and the previous few months I had used them myself for public trackers all had been working fine - there were no warning signals.

So anyone out there who is using them I advise you to go elsewhere when your next billing month is up unless you want to be spoken to by an obvious teenager who thinks that their system couldn't possibly be wrong despite an extra paypal payment appearing a week after the previous payment and not being able to explain why that was not the payment for the missing seedbox account which dates matched.

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thx im going to try them out just because

Quote:

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Originally Posted by zachemya

It was for others to see exactly how this "company" talks to their customers, I think people who are shopping for seedboxes would be interested to read.

I don't care about the £3 I lost - that's nothing. 1 seedbox was only used for public trackers and the other so a friend could easily download things (and search for torrents via the search function in rutorrent) so I don't have to do it for her anymore. Like I said I have 3 dedicated boxes turned into seedboxes(from non-seedbox companies - OVH, Tuvix & OneProvider) and I'm not a complete newbie. Yes, the price was cheap from this company but the space was small and the previous few months I had used them myself for public trackers all had been working fine - there were no warning signals.

So anyone out there who is using them I advise you to go elsewhere when your next billing month is up unless you want to be spoken to by an obvious teenager who thinks that their system couldn't possibly be wrong despite an extra paypal payment appearing a week after the previous payment and not being able to explain why that was not the payment for the missing seedbox account which dates matched.

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So if i understand you correctly, you are a customer with us? (Tuvix Hosting)

Quote:

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Originally Posted by zachemya

Ok, so I had two small accounts on meggafast.com, 75gb, unlimited 1Gbit line. I was for me and one was for a friend. I only used it as it seemed to get good speeds with a public tracker I also use. I registed the 2nd account for my friend 8th June (this month). Today I got a txt from her saying she can't get into her seedbox, I went to check and it wouldn't let me in either. So I logged into the control panel and her seedbox had just disappeared.

I messaged live support and this is how it went down...
Only a few quid lost but the whole tone of the guy made me angry. Zero customer service skills obviously didn't wanna sort the problem out. Don't even bother with them, I'm guessing from the way he handled the issue he's about 15 years old.

Overall:
Speed: 9/10
Support: 0/10
Maturity: 0/10
Likelihood of your account disappearing after a 14 days of use: 9/10 :y:

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Sadly I have to confirm they are scammers.

• I (stupidly) paid up front in advance for a 12 month subscription.
• Forty eight hours later the account is rejecting my password. on the Seed box page, FTP login & Client account web page.
• No email contact, nothing.
• I found a page with a password reset link and used it to at least get a look at my account page.
• It states account "Suspended for overduue payment".
• I doubly checked my credit card account & of course I have indeed been billed for the full amount.
• Whilst still logged I open a support ticket calmy explaining the facts & politely asking reinstatement of my account ASAP.
• No response. Zero.
• Kiss the money goodbye..
  

Fortunately I used a single use C'Card so they cannot keep rebilling fraudulently indefinetly.

STAY AWAY from https://meggafast.com/ Megga Fast are Criminals Scammers

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Originally Posted by cpugeek

thx im going to try them out just because

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STAY AWAY from https://meggafast.com/ Megga Fast are Criminals Scammers

Quote:

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Originally Posted by oopsies

Sadly I have to confirm they are scammers.

• I (stupidly) paid up front in advance for a 12 month subscription.
• Forty eight hours later the account is rejecting my password. on the Seed box page, FTP login & Client account web page.
• No email contact, nothing.
• I found a page with a password reset link and used it to at least get a look at my account page.
• It states account "Suspended for overduue payment".
• I doubly checked my credit card account & of course I have indeed been billed for the full amount.
• Whilst still logged I open a support ticket calmy explaining the facts & politely asking reinstatement of my account ASAP.
• No response. Zero.
• Kiss the money goodbye..
  

Fortunately I used a single use C'Card so they cannot keep rebilling fraudulently indefinetly.

STAY AWAY from https://meggafast.com/ Megga Fast are Criminals Scammers

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Sorry to hear this, sounds very incorrect.
Come look me up on our website tuvixhosting.com and join the live chat.
When opening the livechat you can give a user ID or client ID, fill out: "torrentinvites Robert request"
I will set you up with a free seedbox ;)

Regards
Robert Ingram
Tuvix Hosting

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Originally Posted by Tuvix

Sorry to hear this, sounds very incorrect.
Come look me up on our website tuvixhosting.com and join the live chat.
When opening the livechat you can give a user ID or client ID, fill out: "torrentinvites Robert request"
I will set you up with a free seedbox ;)

Regards
Robert Ingram
Tuvix Hosting

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Wow, that's unbelievably generous of you Robert!
Sincere thanks on honoring your offer.

Cheers mate!

Damn, all kinds of scammers out there. Thanks for sharing this with us, it will save us some money.

Hello All,
I registered for an account, but it took an hour or so to get it activated, it was not stated anywhere that it is a manual process!!
I opened a support ticket, and they replied quickly and activated the service and it was working fine for 30 hours or so
Anyway, the service is down now, I clicked to open a new ticket, when I found a reply to my first one, which I have not opened till that moment, and i found a very offensive and rude reply

Quote:

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Originally Posted by SkyWalker1

Hello All,
I registered for an account, but it took an hour or so to get it activated, it was not stated anywhere that it is a manual process!!
I opened a support ticket, and they replied quickly and activated the service and it was working fine for 30 hours or so
Anyway, the service is down now, I clicked to open a new ticket, when I found a reply to my first one, which I have not opened till that moment, and i found a very offensive and rude reply

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If you are using them for a seedbox we always recommend https://seedboxes.cc/ not only are they reasonably priced but support is friendly :)

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Originally Posted by starrdust

If you are using them for a seedbox we always recommend https://seedboxes.cc/ not only are they reasonably priced but support is friendly :)

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Thank you my lady for the advice :)
I tried seedbox.cc for few days now and they are awesome

Glad I read this thread, was about to buy a seedbox from them. ^^

they also set up re occurring paypal if u dont see it a bit like a direct debit and they take money in advance u have to cancel that so it wont be taken in advance

Even their free seedboxes aren't what they advertise, which say they're 1Gbit port.

I setup autodl (which I manually had to update through SSH due to some error), and saw speeds of 10MB/s at most, that was download. Upload was ~300KB/s.

So the port was probably 100mbps/30mbps. Not 1Gbps.

finally cancelled my meggafast seedbox 100 mbit speed for Gbit prices ill never use again

meggafast has now changed his name to https://seedboxpro.com/ dont be drawn in he still a rip off and scammer

STAY AWAY from https://meggafast.com/..they stoped working before ur time period will end...

they have for many ppl very bad service

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they may be called seedboxpro now,different name same company