Elon Musk gave Sheryl Crow personal Tesla customer service on Twitter

The CEO came to the star's rescue when she faced a problem with her car

Elon Musk gave Sheryl Crow customer service on Twitter yesterday (April 3) after she encountered a problem with her Tesla car.

The musician posted on the social networking site asking her followers: “Who knows what to do when your @tesla screen goes black and the reset button doesn’t work? Return it and get your money back?? #Tesla #stuckinaparkinglot.”

The tweet soon came to the Tesla CEO’s attention, who gave Crow some tips on how to solve the problem. “Change your screen preference from night mode to auto,” he wrote, before adding more information in a follow-up tweet.

The star also had a message for “the haters” responding to her issue. “I love my @tesla, and have very few problems,” she said. “I got the basic model, nothing overly fancy, and it was cheaper than my minivan!”

Musk replied to that tweet too, apologising for the trouble she had experienced but calling her communications “helpful feedback for improving the car”.

Earlier this week, Musk released his debut single – a track dedicated to the memory of Harambe the gorilla. ‘RIP Harambe’ appeared on a Soundcloud page for “Emo G Records”, which also featured Musk’s name on it.

However, because it was uploaded just before April Fool’s Day, some were sceptical of the legitimacy of the track.

Last year, the Securities and Exchange Commission announced that it was charging the Tesla CEO with fraud after he tweeted that he was “considering taking Tesla private at $420. Funding secured.”

It was suggested that the tweet was an inside joke made for Grimes’ benefit that played on the popular weed term, ‘420’. In January, it was reported the musician might be asked to provide new evidence about Musk’s intention behind the tweet in his lawsuit.