Dediseedbox.com sucks a big fat one!
Hello community!
This is going to be a very precise, kind of long form of a "I hope Dediseedbox rot in hell review", but I assure you'll be delighted to know and learn from my bad experience, so you can avoid at all costs anything related with this bunch of mofockas.
It all began around 2017, somewhere in this same month when I decided to try a seedbox to help me learn about this world and begin to build me a reputation. As some of you may know, I'm a music releaser and I do it without any form of compensation and just because I love the art of uploading...
So then I find about this cats *Dediseedbox* and instantly got attracted by a 50% the first month, and unlimited traffic (downloading & uploading). Me, being very new on seedboxes, decided to give them a try while thinking I was getting one of the best seedboxes available on the net. When I asked a couple of questions just before getting their "services", they responded in a matter of minutes and did it with kindness...
I paid them month by month $15 dollars and rarely asked them questions or needed help. But this was because I was always supposing I was subscribed to one of the most experienced seedboxes avaialble, and heck I was very f**king wrong!
From 2017 until now, I asked for assistance about 5 times. My issues were always slow speeds at certain hours, strange ruTorrent behavior, some FTP issues, and so on. I was always told that the problem was on my side, since they never admitted anything I have mentioned.
Maybe they got tired of me asking the same, that in the last e-mails they directed me to talk with the ruTorrent development team, made me felt guilty for me being "thousands and thousands of miles away from their servers", and because "I didn't know how to configure and use properly a FTP program". Yet they were taking my money every month without interruption...
They asked me for logs, I was getting many errors when trying to get something from the seedbox to my PC. They told me that if I wasn't happy, I had to run and ask for help to someone else because they had "no idea". This was their last response, and the one that got me triggered, because I replied them:
"I have been asking other seedbox providers and they all say the same about you: Dear fellow, that is a very well known problem with Dedi"
Since here, they cancelled my account which had about 11 days left of service, and left the seedbox with about 900GB of data that wasn't backed up on my PC yet (the good thing is that all was very well spreaded on the trackers):
If you are curious, this is the cancellation e-mail they sent on 6/26/2019:
Dear*******,
This email is to confirm that we have received your cancellation request for the service listed below.
Please remember that submitting a cancellation request does not automatically cancel your Paypal subscription if you have one, so please remember to cancel any Paypal subscriptions through the Paypal website.
Product/Service: 2017 Netherlands Small Plan
The service will be cancelled at the end of your current billing period on 09/07/2019
Thank you for using Dedi Networks LTD (dediseedbox.com) and we hope to see you again in the future.
At this stage I know what I was getting into and supposed that this cats wouldn't let me download it...and since I suspected they also didn't want to refund, I opened a PayPal dispute to force them to refund the full month...which angered them even more LMFAO. Please note I am blue and they are red:
"How does your other seedbox provider feel about the ticket response times?
First Response: 4 minutes
Second Response: 3 minutes
Third Response: 2 minutes
Fourth Response: 6 minutes
Do they respond as fast?
I can see you have started a Paypal dispute.
Once we refund the payment your service will be terminated with all data and settings removed, your IP will be blocked and future orders will not be possible.
Please confirm you are aware of this and want us to proceed."
"Why did you cancel my account?
Did I ask you to do so?
Could you not be a little bit polite?
I know you want me to lose my files, no matter what I say to you.
I have time left on my account, you cancelled without my permission. I am not abusing your service. You just felt bad because you couldn’t answer a simply question. You are stealing my money since you also won’t let me perform a backup.
I insist, is this your response? Do you feel very ethic?"
"Your account is in suspended state because of a Paypal dispute."
"You know very well I opened a dispute on PayPay after you suspended my account. So put my account in active state until my time is finished. From there, you can decide to block the IP and whatever you want to do.
I don’t have any reason to harm you in any way and will immediately close the dispute if you just let my account end naturally (09/07/2019).
Thanks."
"Unfortunately this is not going to happen."
"I don’t see why not, but if you prefer me to expose and destroy all your reputation, it is up to you guys."
After this, I wasn't able to acess the seedbox, perform a backup, edit/delete/, or access the client area. They really wanted me to lose all that data...they knew very damn well I was an uploader and that this action was going to hurt me. I was in my total right to ask them to please let me perform a backup and after that they could decide to ban me or whatever they wanted to do...but to be honest I felt they were more butthurt than me! And they were very incredulous, so badly that they didn't care a damn about my warning...
Spread the word, spread the love, and remember: Never in your life consider doing business with these bunch of idiots...ever!
Thanks for your time,
Velvet.
