Anyone else using fibrenetworks.org?

I have a seedbox with them, service and reliability was great until dec 2013, when I had to switch IP/server because of HW-failure. After that it has been a total mess, server is not responding, FTP transfers are stalling, and even the fibrenetworks.org have been down. Support is never answering, or answering many days after the support-ticket has been submitted. Are other fibrenetworks customers here in the same situation?

Yikes! I haven't had any experience with fibrenetworks, but I know that if this was happening to me with limited support on the other end, I would not be renewing after the month. Sorry to hear of this.

Good news is that there's plenty of seedbox fish in the sea.

Let us know what comes of this issue.