bitspyder i can`t reset account

i can`t enter irc channel to reset account coz when i login tracker say username and password incorrect can anyone help me ?????

try here http://bitspyder.net/recovery_chat.php

OR

download "mIRC" and connect on the irc://irc.bitspyder.net/bitspyder then join support channel (should be listed, when you connect - if not try #support)

edit:

here you can find their irc channels
http://torrentinvites.org/f96/list-t...hannels-65589/