I had ordered a custom VPS for $70 after speaking with them via Skype. The Custom VPS was to provide up to 50TB bandwidth usage per month on a shared gigabit internet connection. After troubleshooting with him over Skype for 4 days we were able to get it up to about 50Mbps.
I asked repeatedly, what type of RAID was his host on, he didn't even know the answer to this. Eventually after hounding him repeatedly on Skype he discovered that the KVM virtual disk controller type was IDE, he switched it to SCSI (yes, SCSI) which yielded a temporary increase in bandwidth to about 100Mbps (still not capable of 50TB a month). At this point he was completely stumped for any technical knowledge and he provided me the Skype user name of a contact at his hosting company, host-palace.com
The guy at host-palace.com was more interested in selling me a VPS from host-palace than to fix the VPS I had already been sold. He then explained to me that SNTHostings.com had oversold the VPS to me and showed me screenshots of my VPS alongside another VPS on the same host, the other VPS had been completely saturating his gigabit internet and he wasn't using any traffic shaping on the VPS so basically my VPS would never be able to perform what I had been sold on.
A few days later of going back and forth with the Host-Palace.com guy and I realized that all he wanted to do was talk about VMs rather than actually sell me one. I finally gave him a deadline to set a VM up for me (and I offered to pay ahead of time) and he failed to meet this deadline so I threw in the towel completely on both these guys and ended up with ParaBoxes.com where I am very happy.
My next step was to cancel the Paypal payment because the VPS was absolutely worthless. SNTHostings told me they would refund me once I submitted to cancel. Well unfortunately this escalated to a PayPal dispute which the response is displayed below (yes the alleged screenshot links are dead links):
hi, we had chat on skype as well as on my site tickets and he ordered a CUSTOMIZED VPS for 70$ and also accepted my sites TOShttp://www.snthostings.com/tos.htmlthat there will NO REFUND for Customized VPS there were some problems in VPS whcih took some while to be fixed..approx 4 days for which i have given the buyer 3 days extra on VPS as its been fixed and transfer rate and every
proof been given to the Buyer..So i dont see any point of refundingas i fulfiled all the commitments and given extra time..Am a mid man here bought good from 1 and sold it to other..so please help me
5/1/2013 02:20 EDT - Seller: download speed 33MB/s
Screenshot by Lightshot
5/1/2013 02:06 EDT - Seller: download speed 33MB/s
Screenshot by Lightshot
5/1/2013 02:01 EDT - Seller: I do accept that it was nt working nicely at first, but then it was fixed and plus 3DAYS were added on the VPS as it is working @ 98MB/s
proof -http://prntscr.com/12xbqrthe server is fine and 3 days were extra given, so NO REFUND