From site's staff on their Facebook page:

Hello everyone!

I am finally back online! Still no phone, but it, and my lappy cables have been found and are being couriered to me at the moment so that is good news. In the meantime I have bought an old netbook so that I can now at least start to answer the many hundreds of messages that you lovely lot have sent me in the past week.

As there are so many it is going to take me a couple of days to get back up to date so please be patient. I will be working from the bottom... up so sending a follow-up message is a really bad idea as all it will do is put you back at the top with an even longer wait!

As ever please don't forget to tell me your username and your registered email address, and please ask the onsite staff for anything other than log in questions.

Apologies again for the down time...who knew that my laptop has a totally unique charger that doesn't even figure in the maker's multi charger pack!