From site's staff on their Facebook page:

Please read the post below this one before sending any messages...I am unable to answer you until Sunday at the earliest. My apologies for the distruption to the service.


I have had a disaster...I have lost both my phone and my laptop charger somewhere on my travels. I have just enough battery to send this and afterwards I am afraid that I will not be able to reply to any of your messages until Sunday at the very earliest.
Because I will have literally hundreds of messages by then I beg you all to only contact me for password requests, nothing else...a) I can't answer and b)they will clog up the inbox even more. Anything not related to regaining access to your accounts must be addressed to the onsite staff.