Heads up/email issues
Hello fellow Immortalseeders :)
A big heads up to you all!
We're experiencing some issues with emails sent from us, which unfortunately will affect you if you get your IP address banned. It also affects your invitees, if you want to invite someone on site. No emails are going through at the moment.
It's being looked into, but in the mean time, this is how we solve this:
IP unban:
If your IP address is banned (usually this happens because you've tried to log onto the site with the wrong username or password too many times) fill out the IP unban form, and come to our #help channel on IRC for further assistance (password reset and such). Server: irc.immortalseed.me
For invites:
You'll have to manually send the invite code to your friends email address. To do this, choose in the drop down menu under «Please Select Invite Type»: Manual (Copy & Paste). When your friend has signed up, he/she usually would have received a confirmation mail, but because of the issues they won't. So you, as the inviter, please send a staff message with your friend's username, and we'll manually confirm the account. When that's done, your friend is able to log in with the username and the password they chose when registered. For further assistance you or your friend can come to our #help channel on IRC.
Usually we don't allow Mibbit log ins, but we're making an exeption while we're having this issue. We hope to have it resolved real soon though.
Sorry for the inconvenience!
