Update from site's IRC:
<****> Biggest issue is that multiple people were on vacation/away when the issues started, so we didn't get to the bottom of it very quickly
<****> Which is unfortunate, but we can't just go like "Oh, the servers are down, so you need to stop your vacation and work on this today."
<****> In any case, we seem to be making decent progress in resolving things and I appreciate everyone's patience